IT tech support businesses often find themselves labeled as high risk due to a mix of factors. The shadow of fraudulent tech support scams looms large, affecting even genuine businesses. This is coupled with high chargeback rates and the pressures of rapidly changing technological standards. Moreover, accessing a user’s system means dealing with sensitive data, adding a layer of responsibility and risk. Meeting high customer expectations, ensuring data security, and navigating ever-evolving industry regulations make the terrain for tech support quite challenging, hence the high-risk tag.
When you sell tech support or IT or any related service, there are certain dangers. The reasons can consist of:
Rampant Fraudulent Practices
There are many fraudulent tech support businesses out there that scam unsuspecting individuals, claiming to fix non-existent issues for a fee. Because of a few bad apples, legitimate businesses can get lumped into the “high-risk” category by banks and financial institutions.